Securly Learn Documentation
Browse product guides and how-to articles below. Sign in for search, the AI assistant, images, audio, and downloads.
Aware
- Are Google Docs with nude images in it flagged by Securly’s nudity scan
- Aware Case Manager Overview
- Best Practices for Aware setup
- Can faculty groups manage recalled emails
- Can I assign three different email addresses to receive notification emails for Google Docs, Emails, and Nudity alerts separately?
- Can I quarantine an image that I accidentally released?
- Can I restrict faculty group users from accessing Aware?
- Can I view Filter activities in Aware?
- Can school contacts receive Aware alerts only during school hours?
- Case Manager - How can I suppress alerts for a document that has been mistakenly flagged?
- Case Manager - How do I alert school authorities and parents about an at-risk student?
- Case Manager - How do I assign cases?
- Case Manager - How do I check a student's online history when viewing a case?
- Case Manager - How do I dismiss or resolve a case?
- Case Manager - How do I filter cases?
- Case Manager - How do I find contact details?
- Case Manager - How do I share cases with contacts outside of the school organization?
- Case Manager - How do I track cases using the status log?
- Case Manager - How to Create Case Manager Groups in Securly Aware and Assign Organizational Units
- Case Manager - Step-by-Step Guide for Setting Up Contacts and Resources
- Configuring Email Alerts for Nudity Detection for Faculty Groups
- Do I need to set up Google Chat scanning in Google Workspace?
- Does Aware monitor ChatGPT?
- Does Securly store images that are flagged as nude?
- Does the confidence level I select impact what activities are flagged by Aware
- How do confidence levels work?
- How do I exclude OUs from image nudity scan?
- How do I choose the confidence level when creating custom email alerts for Aware
- How do I confirm that my nudity detection and quarantine workflow is set up correctly?
- How do I delete custom email alerts for a faculty group?
- How do I disable Aware for Gmail?
- How do I enable geolocation tracking?
- How do I ensure that alert thresholds are correctly set up in Aware?
- How do I get started with email recall in Securly Aware?
- How do I install Aware for Gmail?
- How do I know which of my Google Workspace OUs are scanned by Aware for Gmail?
- How do I send Aware email alerts to school faculty?
- How do I set up email alerts for GChat activity?
- How do I set up my school's working hours?
- How do I set up the Wellness Widget?
- How do I start scanning Google Slides and Google Sheets?
- How do I start using nudity scanning for Gmail attachments?
- How do I use the Aware Dashboard?
- How does Securly manage flagged terms in Aware?
- How does Securly use AI across its products
- How does the “I need help” button work?
- How does Think Twice work?
- How many custom email alerts can I configure for one Faculty Group in Aware?
- How precisely does Securly identify device locations?
- How to allow all email from securly.com in Gmail?
- How to Assess the Effectiveness of Wellness Resources
- How to enable Drive SDK API in Google Workspace for Aware onboarding?
- How to exclude a domain or email from Aware scanning?
- How to install Aware for Gmail via TLS
- How to manage email filters set up for Aware notification
- How to set up Aware for Google Workspace and Microsoft Azure
- How to set up Aware for Office 365 emails
- How to start using the quarantine images feature?
- How to turn on email notifications for Google Docs
- Network Efficiency and Security: How Securly Aware Enhances Student Safety Without Impacting School Network Performance
- Offboarding Securly Aware
- Product release notes have moved
- Respond - Release notes - Feb 2024
- Respond - Release notes - May 2024
- Respond - Release notes - October 2023
- Securly Aware for Google - Self Onboarding
- Securly Aware Overview: Features and FAQs
- Securly Learn: Access and Training Information
- Supported Operating Systems (Minimum Versions)
- Think Twice Bullying Prevention Video Demo
- What are Wellness Levels in Securly Aware?
- What does the Securly Aware Activites page display?
- What happens when an email is recalled?
- What is Enhanced Privacy Mode?
- What kind of images are flagged by Securly’s nudity scan?
- Where can I find gun term searches in Securly Filter and Securly Aware?
- Where can I track events flagged as nudity?
- Which features are part of Aware's subscription, and which are available as add-ons?
- Who has access to images quarantined by Securly?
- Why am I getting thumbnails of quarantined images in my email?
- Why am I not receiving any email alerts for nudity for Gmail attachments?
- Why am I not seeing the test email under the Aware Activity tab?
- Why are email from some domains not scanned by Aware?
- Why are my routing settings in Google Workspace not saved?
- Why can't I move ahead from the 'Something went wrong' screen?
- Why do I need a dedicated email address for quarantine emails and images?
- Why don’t I see a device's geolocation for a flagged activity?
- Will I receive quarantine image alerts if nudity detection alert emails are turned off?
- Will students or teachers face problems accessing their emails if I install Aware
Classroom
- Archiving Classes in Securly Classroom
- Best Practice for one teacher to monitor another teacher's class in Classroom
- Canvas Integration is not pulling in all information
- Classroom Best Practice Guide
- Classroom macOS FAQs
- Classroom Predefined Web Links
- Deploying Securly Classroom in a BYOD Environment: Best Practices Guide
- Disable NewTab:Footer with The Google Admin Console
- Discover Securly Classroom: Video Guides for Teachers
- Explore Securly Classroom: Video Guides for Admins
- Firewall Ports Needed for Apple Devices, Including APN
- How do I assign substitute teachers to cover any teacher absences?
- How do I block Mac Applications?
- How do I block Windows Applications?
- How do I disable Securly Classroom for individual students?
- How do I get started using Securly Classroom?
Dyknow Classroom
- Dyknow Classroom - Back to School Checklist for Dyknow
- Dyknow Classroom - Can student devices be monitored at home
- Dyknow Classroom - Dyknow API Roster Integration Fields
- Dyknow Classroom - Dyknow Blocking Plan FAQs
- Dyknow Classroom - Dyknow Blocking Plans Overview
- Dyknow Classroom - How can tech coaches and administrators use class history?
- Dyknow Classroom - How do teachers edit the class roster?
- Dyknow Classroom - How does class history work in Dyknow Classroom?
- Dyknow Classroom - How does multi-teacher monitoring work in Dyknow Classroom?
- Dyknow Classroom - How monitoring works - an overview
- Dyknow Classroom - How to add a teacher as a tech coach or administrator
- Dyknow Classroom - How to add a teacher to a class?
- Dyknow Classroom - How to allow Dyknow in your content filter and antivirus software?
- Dyknow Classroom - How to archive Dyknow data
- Dyknow Classroom - How to confirm Dyknow is installed on student devices
Filter
- Accessing Personal or Other Tenant Accounts on Filtered School Devices
- Accessing Securly’s Status Page from Securly Filter
- Allowing Embedded Videos for HMH Read 180
- Best Practices for Configuring Securly's Microsoft Edge Extensions via Group Policy
- Best Practices for E-sports Filtering
- Best practices for uploading CSVs
- Best Practices Guide - Chromebooks
- Blocking YouTube In Filter Policies
- Can a user be part of two custom groups at the same time
- Can Different Policies Apply to Security Groups in a Parent-Child Relationship?
- Can I block specific URLs for Chromebooks?
- Can I customize the blocked page content?
- Can I export my allow list and block lists?
- Can students ask permission to access blocked websites
- Can the admin override sites approved by the temporary allow feature
- Changing Your Language Preference in the Securly Portal
Flex
- Can a teacher print their attendance list for an activity?
- Can a user have access to more than one school if there are multiple schools using Flex in a district?
- Can I add a Flex user with a different email domain?
- Can I add a new flex period to the system?
- Can I add or remove days to my existing flex period?
- Can I change a teacher to have "Admin" role access?
- Can I see which teachers have taken attendance for today?
- Can I sync attendance from Flex back into my Student Information System (SIS)?
- Can Students Be Added to an Activity After the Cutoff Time?
- Can teachers or admins block (restrict) students from signing up for their activities?
- Can the "Plus Add" feature be disabled in Flex?
- Can the cutoff time be changed?
- Can two teachers share an activity or take attendance for the same activity?
- Can we change the time of our flex period for one day?
- Can we remind teachers to take attendance in Flex?
Home
- Accessibility statement for Securly Home mobile app
- Best practices for FTP upload
- Can I enable ‘No Control’ without taking away the pause functionality from parents?
- Can I unpause student devices paused by parents?
- Does Home send alert emails to parents for Aware activity
- How do I add parents to Securly Home?
- How do I add the parent-student mapping manually?
- How do I change my FTP password
- How do I resume or pause emails sent to parents?
- How do I subscribe or unsubscribe parents?
- How do I track emails sent to parents?
- How do I use the Parent dashboard?
- How does Home differentiate between in-school and out-of-school activities?
- How Parents Can Sign Into the Parent Portal
- How to begin using parent settings?
- How to Change Control Levels for Parents
- How to customize parent access to student activity reports
Learn
MDM
- Automatic Device Enrollment (ADE) Failure on Older Devices
- Completely Remove an iPad from Securly MDM
- Dashboard Warning: Unable to Find the Securly Locker in Your VPP Accounts
- Enable Teacher Tools for Students at Home
- Ensuring Sufficient Application Licenses for Distribution
- How do I create custom screen layouts for student iPads?
- How to enable captive portals for MacOS devices
- How to integrate Incident IQ with Securly MDM using webhooks
- How to update an expired or expiring Content Token (VPP server token)?
- How to use Web Links with iOS in Securly MDM?
- Mac profile installation failed - unexpected error MDMResponseStatus:500
- Managing iOS updates
- MDM Common Issues and Solutions
- Off-Boarding the Securly MDM
- Receiving "Invalid Profile" error while enrolling Apple Devices
- Securly MDM - Self Onboarding
Observe
On-Call
- Ensuring Accurate Student Grade Levels in On-Call Alerts by Updating Parents.csv
- Example Format for OnCall Metadata Fields in Securly Sync
- How do I create and assign shifts to school contacts?
- How do I manage contact availability across school OUs?
- How do I manage what OUs On-Call monitors?
- How do I prepare my Securly On-Call configuration for back-to-school?
- How do I remove contacts from only one school at a time?
- How do I verify if my school contacts are up to date in Aware for On-Call?
- How do I verify if school & district contact information for On-Call services is up-to-date?
- How to Enable SMS Alerts for On-Call Contacts
- How to Manually Update Parent Contacts
- How to Verify if Aware Alerts Are Being Sent to the On-Call Team
- Steps to Temporarily Disable Aware and On-Call Alerts for a Holiday
Pass
- Can I create an appointment pass for multiple students?
- How do I access information about Tardy Management
- How do I enable Auto Pass?
- How do we give some students additional passes?
- Managing Auto Pass Access for Specific Students
- Managing Substitutes
- Managing User Roles
- Manually Add a User
- Rostering Users
- Students are writing passes backwards to avoid the system limits
Reveal
- Back to School Checklist
- Budget ROI Report
- Enabling privacy settings for MacOS 10.15+
- Exploring Application Profiles in Securly Reveal
- How do I use circumvention reports in Reveal?
- How does import manager work for Dyknow files
- How to Add a Tech Coach and Assign Schools in Dyknow
- How to Install Reveal/Dyknow Chrome Extension
- How to login and reset password for Reveal
- How to manage Dyknow files
- How to manage Skyward SIS data?
- How to upload Roaster import files to FTP folder
- How to use the Import Manager
- Importing student roster data from Clever (Reveal)
- Installing Dyknow Cloud Connector on student Mac devices
- Installing Dyknow Cloud Connector on student Windows devices
- Installing Reveal Cloud Connector on student Chromebook devices
Rhithm
- ✨ New: Rhithm Chrome extension
- ✨New: Log in to Rhithm with QR codes
- ✨New: Subscribe to Rhithm reports
- Accessibility Features / Recommendations
- App Usage Pivot Table (Rhithm Insights)
- App Usage Trends (Rhithm Insights)
- Back-to-school 2023: Rhithm updates
- Back-to-school technical prep
- ClassLink Rostering Instructions (for IT)
- Clever Rostering Instructions (for IT)
- Communicating with students
- Configuring Rhithm Rostering with Google Classroom
- Creating a Risk Alert
- Creating a schedule of Rhithm check-ins
- Creating and maintaining groups
- Creating and Managing Risk Alert Templates
- Creating Custom Assessments
- Creating custom classes