Accessing Securly’s Status Page from Securly Filter

Yes, you can access the status page from Securly Filter. To do this:

1. Log in to Filter (or Aware) and locate the “All systems operational” dropdown in the upper right corner.
2. In the dropdown, you will see a snapshot of the latest updates to the system.
3. Click “View History” to be redirected to the Status page.

The status page provides the latest information about releases, maintenance updates, and any service disruptions. You can also subscribe for updates via email, Slack, RSS feed, or Webhook. To learn how to subscribe, check out this KB.

Logging Support Cases from Securly Filter

If you encounter any problems or have questions about your Securly account and the web filtering solution, you can contact our support team directly via the dashboard. Our global support team is always ready to assist you promptly.

To do this, go to the dropdown for "All systems operational" and click "Need help? Let us know." You will be redirected to the request form.