How does Securly manage flagged terms in Aware?

Overview: At Securly, we prioritize the safety and wellness of students by actively monitoring flagged activities through our platform. As part of this commitment, we continuously update our database of terms and phrases that trigger alerts based on their relevance and potential for false positives.

Identification of Terms:

We gather terms and phrases from various sources, including direct submissions from users (schools, administrators, and faculty) and insights gained from our own False Negative detection processes.

False Positive Analysis:

Once a term is identified, it undergoes a thorough false positive analysis. This involves examining how the term has previously been flagged in student activity, assessing common contexts in which it may appear, and determining its likelihood of causing unnecessary alarms.

Adding to the Dictionary:

If the analysis concludes that the term will not generate excessive false alarms, it is added to our dictionary of flagged terms. This ensures that our monitoring remains effective while minimizing disruptions caused by misinterpretation of benign searches.

Continuous Improvement:

Our team of analysts continually reviews and refines our flagged terms database, incorporating feedback and observational data to enhance the accuracy of our alerts.

Conclusion: By systematically updating our terms related to flagged activity, Securly strives to maintain a precise and responsive monitoring system that addresses student wellness concerns while reducing false positives. This commitment allows educators to focus on providing a safe and supportive learning environment.