Checking in a Visitor

To check a new Visitor into the building, click Visitor Management and then Check-ins and Reports. The Visitor Check-in area will appear.

Click Choose a reason for visit, select a reason from the dropdown menu and an option, if available.

If the person has visited the school before, you can search for that person by name by entering the name in the Search visitor name (1) field. If the visitor is new (2), enter their first name and last name, as well as their date of birth.

You can click Take Photo to capture a photo of the visitor. This can be taken through a webcam connected to the front desk computer or through a connected iPad kiosk. You can click the gear icon next to the photo section to change which device captures photos.

Once you’ve included all of the identifying information for the visitor, click Take photo.

On the popup screen, click Take Picture. On the next popup screen, click Continue or Retake Photo. Back on the Check-ins and Reports page, click Check in. You can print that individual a badge (if enabled) or return to check in. Once checked in, that person’s name will appear on the Reports table.

Note:
If you are taking pictures through a webcam and your browser asks to use your camera, click Allow.

Updating an existing visitor’s photo

A visitor who previously checked in and then revisits your school can update their photo. During that visitor’s next check in (at the front desk), click the gear icon next to the Take photo on the Check-ins page, choose App or Computer, click on the picture, click Take Picture, and then continue with the check-in process. Once checked in, the updated photo will be displayed in the log. (All previous photos for that visitor will be updated as well.)

Student Pick Up / Drop Off

When selecting Student pick up or Student drop off as a reason for the guest’s visit, you can search by the visitor or student name, or phone number in the Search visitor name field.


You will need to select which student the guest is there to pick up or drop off. If a student is not listed, you have the option to add the student by clicking Add Student. If there is no Date of birth listed, please add the Date of birth for that adult.

Once the student is selected, you will be able to click Check in visitor.


The system will check the Parent/Student Matrix as well as the National Sex Offender Registry. A success message will appear on the screen if the adult is on the Parent/Student Matrix and not on the National Sex Offender Registry.

• If an ID Badge is required, click Print badge.
• If no badge is required, click Return to check-in.