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CSV Guidelines & Tips
CSV Guidelines & Tips
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Here are some guidelines to keep in mind when adding parents via CSV.
- The name of the CSV file should be parents.csv
- A header line specifying each column name is required.
- The header line must include: Parent First Name, Parent Last Name, Parent Email, Student First Name, Student Last Name, Student Email
- Column names are not case sensitive.
- Student emails must belong to your school domain or sub-domain. Other email addresses will be rejected during file upload.
- Student email ID or parent email ID cannot be the same as admin email ID.
- Student email ID and guardian/parent email ID cannot be the same.
- Do not include any special characters ( ", (), *, ><, /) in either the Parent First Name, Parent Last Name, Student First Name or Student Last Name columns.
- Column names may be in any order.
- More than one parent email or more than one student email on one line are not allowed. Each line of the CSV should establish a 1:1 mapping between student and parent.
- CSVs containing more than 70,000 lines may run into issues when uploading. If this happens, please contact support@securly.com for assistance.
Refer to the examples below for details.
Correct Formatting

- Header line: Parent First Name, Parent Last Name, Parent Email, Student First Name, Student Last Name, Student Email
- Subsequent lines: Will, Smith, willsmith@gmail.com, Sam, Tyrell, samtyrell@schooldomain.com
Incorrect Formatting
-
Header line does not separate first and last names.

- Header line: Parent Name, Parent Email, Student Name, Student Email
- Subsequent lines: Will, willsmith@gmail.com, Sam, samtyrell@schooldomain.com
-
Admin email is provided as parent email or student email

- Header line: Parent Name, Parent Email, Student Name, Student Email
- Subsequent lines: Will,admin@schooldomain.com,Sam, samtyrell@schooldomain.com
-
Multiple students on one line

- Header line: Parent Name, Parent Email, Student Name, Student Email
- Subsequent lines: Will,willsmith@gmail.com,Sam,samtyrell@schooldomain.com,Jon,jonsnow@schooldomain.com
Click here to download a blank copy of the template.
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