Enabling visibility into 3rd party AI tools

In Securly AI Transparency, there are two key settings under Policy Editor -> Global Settings

• Enable AI Chat gives your students access to Securly AI Chat, the student-facing chat interface Securly provides.

• Chrome Extension Integration turns on visibility into third-party AI tools. It is the setting that captures student activity on tools like ChatGPT, Gemini, and MagicSchool and sends that data to the AI Transparency dashboard.

You can turn on third-party AI visibility without giving students access to Securly AI Chat. You can also give students access to Securly AI Chat without collecting any third-party AI data. 

Enabling AI Chat

Turn it on for your organization:

1. Sign in at https://chat.securly.com.

2. Open Policy Editor.

3. Select Global settings.

4. Set Enable AI Chat to Enabled.

5. Save.

Setting this to Off disables AI Chat for every user in the organization.

Turn it on for a specific policy:

1. In Policy Editor, select the policy from the policy list.

2. Set Enable AI Chat to Enabled.

3. Save.

Students reach Securly AI Chat in a browser at https://chat.securly.com. Because it is a web application, it works on any device with a supported browser, including iPads.

If you want teachers to see chat transcripts, and if you want grade and role data attached to reporting, your organization needs Securly Sync configured. Sync is not required to enable Securly AI Chat itself.

Enabling AI Transparency Reporting

1. Sign in at https://chat.securly.com.

2. Open Policy Editor.

3. Select Global settings.

4. Set Chrome Extension Integration to Enabled.

5. Save.

This does not require AI Chat to be enabled. Two things to know before you expect data to appear.

• The setting is cached for one hour by the client browser. After you save, student devices can take up to an hour to pick up the change. Devices will not reflect the new setting immediately.

• Access to the AI Transparency dashboard is provisioned by Securly. Turning on Chrome Extension Integration starts data collection, but the dashboard itself is granted at the account level. If you have enabled the setting and cannot find the dashboard in the app switcher, contact Securly Support to have it enabled for your account.

What gets captured

The extension reads the AI tool's page directly in the browser. It captures the student's prompt text, the AI tool's reply, the student identity, the AI source, a session identifier, and a timestamp. Grade level and course are included when that data is available.

Prompt and reply content is stored as a viewable transcript. Who can see those transcripts depends on your Enhanced Privacy and Teacher Access settings.

The dashboard reports total chats, unique users, deflections, usage by AI tool, usage patterns by day and hour, top courses and users with deflections, and links into full transcripts. Filters are available for date range, course, grade level, and AI source.

Find a list of currently supported platforms here.

Platform Compatibility

AI Chat and AI Transparency have different platform requirements, and this is where most setup problems start.

AI Chat runs in the browser at https://chat.securly.com and works across ChromeOS, Windows, macOS, and iPadOS.

AI Transparency depends on the Securly Chrome extension. Everything below applies to third-party AI reporting only.

Chrome dependency

The extension is what performs the capture. On ChromeOS, Windows, and macOS, third-party AI activity is captured when the student is working in Chrome or Edge with the managed Securly extension installed.

If a student on a MacBook uses Safari or Firefox instead of Chrome, their AI tool activity does not appear in AI Transparency. There is no Safari or Firefox equivalent of the extension, and the Securly Classroom macOS agent does not perform this capture. Securly Filter may still record the site visit depending on your Filter deployment, but a site visit in Filter is a different thing from an AI Transparency transcript.

The practical consequence: if you want complete AI Transparency coverage on macOS, restrict students to Chrome or Edge through your MDM. A mixed browser environment produces incomplete data, and there is no configuration that closes the gap.

iPad

AI Transparency third-party capture is not supported on iPad. Chrome on iPadOS cannot run the desktop Chrome extension, and there is no equivalent for Safari on iPad.

Students on iPads can still use Securly AI Chat at https://chat.securly.com in a browser. Only the third-party visibility piece is unavailable.

Troubleshooting

I enabled Chrome Extension Integration and no data is showing up.

Check three things in order. First, confirm at least an hour has passed since you saved the setting, because client browsers cache it. Second, confirm the students you expect to see are working in Chrome or Edge on a Chromebook, Windows device, or Mac, not on an iPad and not in Safari.

I turned on AI Chat but the AI Transparency dashboard is empty.

These are separate settings. Enabling AI Chat does not start third-party data collection. Set Chrome Extension Integration to Enabled in Policy Editor > Global settings.

I want third-party AI visibility but I do not want students using Securly AI Chat.

Set Enable AI Chat to Off and Chrome Extension Integration to Enabled. This is a supported configuration.

A student used an AI tool and nothing appeared in the dashboard.

Confirm the tool is on the supported list above. Capture also works by reading the structure of each AI tool's page, so when a vendor redesigns their site, capture for that tool can pause until Securly updates support for it. If a supported tool stops reporting, contact Securly Support.

Some students in one building are reporting and others are not.

Check whether the non-reporting group is on a different device platform or a different default browser. This is the most common cause of partial coverage.