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    Aware › FAQ

    How does the “I need help” button work?

    During moments of stress or crisis where students feel the need to talk to someone, the ‘I need help’ button provides a quick way to reach out. This button will be displayed at the bottom of the Wellness Widget.

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    Students can reach out for help by clicking the button and entering a comment, which will send their comment as an alert through Securly Aware and create a case for them in Aware Case Manager .

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    Flagged alert in Securly Aware’s Actvities Dashboard

    Case generated in Case Manager

    Note: The Wellness Widget feature is available only for Securly Extension users.

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