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    Web Filtering

    Resolving Checkout Issues on Amazon.co.uk with Securly Filter

    Overview

    You may encounter issues during the checkout process on Amazon.co.uk when using Securly Filter. You can typically resolve these issues by adding a specific domain to the Global Allow List in the Securly Filter console.

    Resolution steps

    1. Sign in to the Securly Filter console as an administrator.

    2. Navigate to Settings and select Allow Lists.

    3. Click the + icon to add a new domain to the Global Allow List.

    4. Enter m.media-amazon.com as the domain to allow.

    5. Click Add Domain and then Save to apply the changes.

    The changes take effect within a few minutes, resolving the checkout issues on Amazon.co.uk.

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