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    CSV Guidelines & Tips

    Here are some guidelines to keep in mind when adding parents via CSV.

    • The name of the CSV file should be parents.csv
    • A header line specifying each column name is required.
    • The header line must include: Parent First Name, Parent Last Name, Parent Email, Student First Name, Student Last Name, Student Email
    • Column names are not case sensitive.
    • Student emails must belong to your school domain or sub-domain. Other email addresses will be rejected during file upload.
    • Student email ID or parent email ID cannot be the same as admin email ID.
    • Student email ID and guardian/parent email ID cannot be the same.
    • Do not include any special characters ( ", (), *, ><, /) in either the Parent First Name, Parent Last Name, Student First Name or Student Last Name columns.
    • Column names may be in any order.
    • More than one parent email or more than one student email on one line are not allowed. Each line of the CSV should establish a 1:1 mapping between student and parent.
    • CSVs containing more than 70,000 lines may run into issues when uploading. If this happens, please contact support@securly.com for assistance.

    Refer to the examples below for details.

    Correct Formatting
    Image

    • Header line: Parent First Name, Parent Last Name, Parent Email, Student First Name, Student Last Name, Student Email
    • Subsequent lines: Will, Smith, willsmith@gmail.com, Sam, Tyrell, samtyrell@schooldomain.com

    Incorrect Formatting

    • Header line does not separate first and last names.
      Image

      • Header line: Parent Name, Parent Email, Student Name, Student Email
      • Subsequent lines: Will, willsmith@gmail.com, Sam, samtyrell@schooldomain.com

    • Admin email is provided as parent email or student email
      Image

      • Header line: Parent Name, Parent Email, Student Name, Student Email
      • Subsequent lines: Will,admin@schooldomain.com,Sam, samtyrell@schooldomain.com

    • Multiple students on one line
      Image

      • Header line: Parent Name, Parent Email, Student Name, Student Email
      • Subsequent lines: Will,willsmith@gmail.com,Sam,samtyrell@schooldomain.com,Jon,jonsnow@schooldomain.com

    Click here to download a blank copy of the template.

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